Dear clients, please find here the general terms of sale for our website bombers-original.com
Bombers-original.com is managed and operated by the L&M company, whose office is located at 85 rue la Fayette 75009 Paris, registered with the RCS of Paris under number 798 095 952.
These conditions relate exclusively to non-commercial individuals and bombers-original.com reserves the right to modify these General Conditions of Sale at any time. In case of modifications, the General conditions of sale in force on the day of the customer's request will be applied.
1. Placing your order
You can order on our site www.bombers-original.com (email@example.com) 7/7, 24h / 24.
- Log into your account (or create an account for new customers)
- Check the spelling of your email address to receive all information relating to your order (including order status).
- Add desired articles into your basket, validate your basket
- Choose your delivery and payment method
- Review the summary before confirming your order
We suggest you to check your order BEFORE validating it (size, color and price) to correct any errors.
- Your order is confirmed once your payment has been made. A unique order number will be assigned.
An confirmation email of your order will be sent to the email address you provided.
Any registered order will be processed within the limit of available stock, and in case of unavailability of one or more item (s) ordered (s), the customer will be notified in the shortest possible time and automatically receive a credit slip for the amount or item (s) out, available within 3 days. The customer can replace the credit slip with a refund of the unavailable item (s), by sending a request to the Customer Service, and provided that this asset has not been used in the meantime.
Orders will only be sent upon receipt of the payment.
To maximize the security of payments, the customer may need to send an email to firstname.lastname@example.org with a copy of the front / back of their ID card or valid passport, and on request of bombers-original.com
Without revert on your part, we reserve the right to cancel the order.
Payment is made the day of the order, and in total, with no possibility of multiple payments. Payment may be performed by means of the following payment methods:
- Credit cards (Visa, Master Card)
Cheques are not accepted.
How do I know if the payment is secure?
Bombers-original.com partners with the CIC bank, transactions will be processed via 3D Secure.
What is 3DSecure? What is my 3DSecure code? Where can I find it?
3D-SECURE code is not on your credit card. It is a code designed for onlinde payments only, sent to you by your bank. This code is attributed directly or otherwise you will be asked to define when your first payment by credit card on the Internet (depending the policy of your bank and card type). Some banks may ask you such as your date of birth, etc.
For more information, please inquire with your bank.
What does this change when I am paying?
You make your payment by credit card as usual: Enter your card number, expiration date and security code (last 3 digits on back of card), you are then redirected to a secure website whose address begins with " https "and where it is required to enter the 3D-SECURE code.
Redirection is done automatically from the server of our bank to the bank's website to your credit card. This site is completely secure.
Our bank is connected to the server of your credit card's bank to verify the owner of the card in real time.
What will happen if the authentication fails?
If after 3 attempts, authentication fails, it will not be possible to make a payment via Internet with your card. You must then contact your bank directly to reactivate your security code. You can however continue to normally use your credit card to withdraw cash or pay via a physical bank payment terminal.
By validating your order, you guarantee that we have the necessary permissions to use the payment method you choose. The validation of the order also implies your acceptance without any reserves of these Conditions of Sale.
Refunds are made within 4 weeks maximum by bank transfer, and correspond to the exact amount of the products concerned, not including any discounts or promotions, or any postage.
Voucher codes are cannot be cumulated with any other current or future promotional events.
- The Delivery methods
Orders are prepared within 24 / 48h on working days from Monday to Friday, except national holidays, in which case orders will be prepared on the following business day.
To this is added the transport times: after the confirmation of the shipment of your package, delivery times can vary in case of force majeure (strikes, bad weather, etc.) and are shown here approximate.
Make sure the address you entered is correct and complete (building number / house, digicode, floor, and the name on the mailbox) upon checkout.
In case the package is returned due to incomplete address, the client will cover part of the return costs (these will be deducted from the total amount of the order in the case of a refund)
- Track Your package
Once your package shipped, you will receive an email with the tracking number of your package. This will allow you to track the progress of your package the site of the selected carrier (DPD on https://www.dpd.fr/ or Colissimo on https://www.laposte.fr/colissimo)
If you are not fully satisfied with your purchase, you can return new and non-worn items (except for fitting) to us within 15 days of their delivery date, by paying your return fees.
If you have any problems about your delivery (mistake on our side, defect) please contact your Customer Service bombers-original.com at email@example.com.
We reply to your emails from Monday to Friday from 10 a.m to 1 p.m and 2 p.m to 4 p.m, excluding public holidays.
In case of an exchange, and if the new desired product is our of stock, you will promptly be notified by us.
You can return your purchase at the following address:
4 avenue du Valquiou, BAT A1 lot 4
ZAC Sud Charles de Gaulle
93290 TREMBLAY EN FRANCE
To facilitate the processing of your request, we recommend that you include a note in the package indicating the reason for your return (ie. Exchange, refund, defect...).
These two points are very important, be careful not to make a typo, otherwise we will not be able to receive your package.
In accordance with the provisions of Article L121-20 of the Consumer Code, the buyer has a right to retract the order, which gives it a legal period of 7 days (15 days in bombers-original.com to the receipt of the goods) enabling him to return the goods without justification or penalties except for return shipping costs (excluding packages non-received by the customer and automatically returned to our warehouse) in accordance with Articles L 121 ff; This right of withdrawal is exercised only through the return of the product, the costs for the return then remaining the responsibility of the consumer.
Returned items must be unused and as new.
• Conditions of exchange and refund:
In compliance with the practice of online retail, only items returned undamaged as they were sold will be accepted. Consequently, clothes that have been washed and / or worn, and the damaged boxes will be refused.
All products can be subject to a credit, refund or exchange.
• Processing Times
The delay processing a return can vary from 1 to 5 days in time of high demand. Bombers-original.com will inform the customer by email or telephone about the status of his return.
All returns must be made in a single parcel.
The customer is responsible of notifying the freight transport services of any anomaly on the outside condition of the package (cardboard damaged, torn, etc.) upon receipt thereof, and should also inform of bombers-original.com of this anomaly delivery as soon as possible.
• Return for Exchange
Upon receipt of the return parcel, Bombers-original.com will send you back the new product of your choice.
For any information or questions, you may contact the bombers-original.com customer service team :
- by phone Monday to Friday from 10 a.m to 1 p.m and 2 p.m to 4 p.m at +331 42 08 29 14
(Make sure you have your order number beforehand to facilitate the process)
-by e-mail to the address: firstname.lastname@example.org (make sure to include your order number in the title of the email)
If you are interested in a collaboration with bombers-original.com, email us at email@example.com. Make sure to introduce yourself as well as your blog, and we will get back to you if your proposal interests us.
Assuming you do not get an answer, do not panic, the application has perhaps not been selected this time, but you can try your luck later.
6. Intellectual property
All elements such as text, images on the site bombers-original.com whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of bombers-original.com